Nutrian is rapid growth put a strain on their accounting systems efficiency inherently stunting further growth, they did not have a centralized system or processes that could manage the growth. Their business information was stored in multiple databases and spreadsheets, there was no integration across the individual subsidiaries either. For example, they wanted the ability to drill-down on a debtor, creditor or stock transaction but to achieve this they had to go through multiple areas and databases a tedious process.
The head office had no clear accountability or visibility on their IBC containers, they were unable to view the exact container availability or who had the containers on loan. With multiple locations, the staff struggled to complete stock transfers and stocktake in an accurate and acceptable amount of time. So an important requirement of Nutrian was the ability to have a multi-location system that would allow them to view stock availability in any area and location that contains the stock item live.
This directly ties into their stocktake and stock transfer abilities, in the hopes to streamline the process and achieve forecast purchasing.
Without of state support being unreliable Nutrian was looking for a local ERP software support provider that would provide ongoing support with high level of service, a company that is always striving for improvement for their clients.